Terms and Conditions

Last updated: 18 September 2026

These Terms and Conditions govern your purchase and use of A Lighter Home, A Calmer Mind ("the Programme"), sold by Finally Sorted (Suzanne Strydom, sole trader) via Kajabi. By purchasing, you agree to these terms.

Who we are

Finally Sorted, trading as a sole trader (Suzanne Strydom). Email: suzanne@finallysorted.co.uk Website: www.finallysorted.com

Who this is for

This Programme and our website are intended for use by adults aged 18 and over. If you are under 18, please don't purchase or access the Programme without a parent or guardian's involvement.

What you're buying

A Lighter Home, A Calmer Mind is a digital video programme delivered through Kajabi, teaching small daily habits for decluttering and organising your home. Access is granted immediately upon successful payment, via your own Kajabi login.

Price and payment

The price is shown at checkout and is a one-time payment, processed securely through Kajabi. We do not store your card details ourselves. All prices are inclusive of any applicable taxes unless stated otherwise at checkout.

Access and delivery

Once payment is confirmed, you'll receive instant access to the Programme through Kajabi. It's your responsibility to keep your login details secure and to use a valid, monitored email address so you can receive access and support communications.

Licence to use the content

When you purchase the Programme, we grant you a personal, non-transferable licence to access and use the content for your own personal, non-commercial use. You may not:

  • Share, resell, sublicense, or redistribute the content or your login access
  • Copy, record, or reproduce any part of the Programme for distribution to others
  • Use the content for any commercial or training purpose without our written permission

All content ~ videos, text, worksheets, and materials ~ remains the intellectual property of Finally Sorted / Suzanne Strydom.

No professional advice disclaimer

The Programme offers general guidance on decluttering, home organising, and related habits and mindset. It is not a substitute for professional therapy, counselling, medical, or mental health advice. If you are dealing with significant emotional distress, grief, hoarding-related difficulties, or any condition requiring professional support, please seek advice from a qualified professional.

Results are not guaranteed

Every home and every person is different. While we share real client outcomes and are confident in the Programme's approach, results depend on your own engagement and circumstances, and we cannot guarantee specific results.

Refunds

See our separate Refund Policy, which forms part of these Terms.

Limitation of liability

To the extent permitted by law, Finally Sorted's liability for any claim relating to the Programme is limited to the amount you paid for it. We are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be excluded under UK law (such as liability for death or personal injury caused by negligence, or fraud).

Changes to the Programme or these terms

We may update the Programme's content or these terms from time to time to keep them accurate and useful. Material changes will be communicated to existing customers where reasonably practicable.

Platform availability, errors, and scam warnings

We rely on Kajabi and other third-party providers to host and deliver the Programme. While we do our best to keep everything running smoothly, we can't guarantee the Site or Programme will always be available or free from technical issues, and we're not liable for outages or disruptions beyond our reasonable control.

We may occasionally have typos or pricing errors on our website or checkout pages. If this happens, we reserve the right to correct them, and any order affected by a clear error won't be binding on us.

We will never ask you for your password or payment details outside of the official Kajabi checkout. We're not responsible for any third party impersonating Finally Sorted in scam, phishing, or fraudulent communications ~ please stay alert to this and verify anything that looks unusual by contacting us directly.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

Questions about these terms? Email suzanne@finallysorted.co.uk.