Refund Policy

Last updated: 18 September 2026

We want you to feel completely safe saying yes to A Lighter Home, A Calmer Mind. Here's our promise:

If you give the Programme a go, and within 30 days of purchase you decide it's not for you, we'll refund you in full. No drama, no awkward conversations, no hoops to jump through, no questions asked.

How it works

• You have 30 days from the date of purchase to request a refund
• Simply email suzanne@finallysorted.co.uk and let us know you'd like a refund
• No explanation needed ~ we'll process it without asking why
• Refunds are issued to your original payment method, usually within 5–10 business days, depending on your bank or card provider

After the 30 days

Requests made after the 30-day window are considered on a case-by-case basis ~ email us and we'll always talk it through with you.

A note on digital access

Because A Lighter Home, A Calmer Mind is delivered as instant digital content, we ask that you engage with it in good faith during your 30 days ~ show up, try the small daily steps, and see how it feels. That's genuinely all we ask. We're confident that if you do, you'll start to see your home (and how you feel in it) change.

Contact us

Questions about a refund, or anything else? Email suzanne@finallysorted.co.uk ~ we're always happy to help. 💛